Departmental Portal Billing & Forms

Your department’s monthly billing statements are available online.

Log into the billing portal to view, print and download department summary reports and individual billing statements.

Open an internet browser and access your bill:  (Recommended Browsers Internet Explorer 11; Chrome 46; Fire Fox 42)

To view billing statements beginning July 2016 – present go to

  • Below is the PINNACLE v6.7 Department User Guide to help navigate you through the menu options, buttons and icons.

This is our notice to you of your department’s fees, charges and other important information, please review. If you have any questions, please contact ICT work order desk at 646-5999 or 646-3284 or

To make changes to your bill or to place a work order request, reference the following web links.

Submit an billing change request:
Submit an online voice work order:
Submit an online data work order:
Submit an online PC Support work order:


ICT Departmental Web Portal Authorization Form
Pinnacle 6.7 ICT Departmental Web User Guide

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