Departmental Portal Form and Guide

Departmental Portal Authorization Form

Dept Web Portal Form 01032020

Your department’s monthly billing statements are available online. This is our notice to you of your department’s fees, charges and other important information, please review. If you have any questions, please contact ICT work order desk at 646-5999 or 646-3284 or

Log into the billing portal to view, print and download department summary reports and individual billing statements.

Open an internet browser and access your bill:   (Recommended Browsers Internet Explorer 11; Chrome 72; Fire Fox 67)

Pinnacle V7.4 User Guide

Dept User Guide v7.4

To make changes to your bill or to place a work order request, reference the following web links:
Submit an billing change request:

Submit an online work order for voice, data, and PC Support:

Instructions for Individual Electronic Signatures

Create digital signature for the first time

Thank you for using ICT online services.